# Outbound Management

# Setup Delivery Order

##### Purpose

The Delivery Order module is used to create a customer shipping order, recording the goods, quantities, and delivery details to be delivered to the customer. Once created, a Delivery Order can serve as the basis for subsequent Transfers, Outgoing Shipments, and Sales Invoices.

[![image.png](https://documentation.xccel.my/uploads/images/gallery/2026-07/scaled-1680-/ouCimage.png)](https://documentation.xccel.my/uploads/images/gallery/2026-07/ouCimage.png)

Create New Delivery Order:

[![image.png](https://documentation.xccel.my/uploads/images/gallery/2026-07/scaled-1680-/Verimage.png)](https://documentation.xccel.my/uploads/images/gallery/2026-07/Verimage.png)

# Setup Goods Return

##### Purpose

Goods Return is used to manage the process of customer-returned goods. A Goods Return record is created when a customer returns goods due to product damage, quality issues, incorrect shipment, or other reasons. The system updates inventory levels and retains a complete return history for subsequent analysis and tracking.

[![image.png](https://documentation.xccel.my/uploads/images/gallery/2026-07/scaled-1680-/t4Oimage.png)](https://documentation.xccel.my/uploads/images/gallery/2026-07/t4Oimage.png)

Create New Goods Return:

[![image.png](https://documentation.xccel.my/uploads/images/gallery/2026-07/scaled-1680-/8Ubimage.png)](https://documentation.xccel.my/uploads/images/gallery/2026-07/8Ubimage.png)